Performance & Quality Solutions That Exceed Expectations
Organizations trust Newbridge to provide the necessary resources and partners to successfully guide them in their site selection requirements. The determination of appropriate location, proper facility type, local amenities as well as the necessary technology and workforce solutions ensures organizational success.
In partnership with the North American Customer Service Management Association (NACSMA.org), Newbridge adheres to industry standards that ensure best-in-class service and performance expectations within the contact center industry./strong>
Newbridge provides support to our clients through a consultative approach to their site strategy from carrier selection, infrastructure design, agent work space and equipment to disaster recovery and technology