Inbound Call Center Solutions
Contact Center Solutions That Exceed Applications
Newbridge allows your Service Center organization to leverage Fortune 100 Technology, Management, and Staff. In today’s global marketplace, businesses are looking for ways to economically increase productivity, improve efficiency and outperform their competition. Newbridge offers our clients a comprehensive Cloud Call Center Platform Solution.
Newbridge melds managed customer experience solutions with the benefits of our state-of-the-art, customized technology. Newbridge offers our clients a comprehensive Cloud Service Center Solution:
- Inbound Call Center Platform with true ACD routing
- Outbound Platform with Four dialing modes
- Integration with Workforce Management Scheduling Platform
- Blended Call/Chat Platform with true ACD routing
- IVR Enterprise Platform
- CRM Integration
- Payroll Integration Solutions