As a technology leader in the contact center industry for over 20 years, Newbridge understands that there are ever changing demands when it comes to MSP, infrastructure and communication requirements. Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology.
Cloud Call Center Solutions
The Newbridge team continues to distinguish itself by delivering strategic and customer focused solutions. Our team of professionals have more than 20 years of experience in managing call centers around the world. After a history of intense call center consultation the Newbridge team discovered an opportunity to create a new advanced Virtual Call Center Technology.
Enterprise Level Inbound Call Center Platform
Enterprise Level Outbound Call Center Platform
Enterprise Level IVR Platform Call Center Integrations: CRM and Payroll Systems
Newbridge is dedicated to combining relevant Omni Channel technologies that supports our clients quality and performance objectives. Implementation of Omni Channel solutions includes reviewing business processes, workflow optimization, and system configuration. Our team works closely with our client teams to design, optimize and support processes with software applications, customizations, and effective reporting.