Inbound Call Center Solutions
Newbridge allows your Service Center organization to leverage Fortune 100 Technology, Management, and Staff. In today’s global marketplace, businesses are looking for ways to economically increase productivity, improve efficiency and outperform their competition. Newbridge offers our clients a comprehensive Cloud Call Center Platform Solution.
- Inbound Call Center Platform with true ACD routing
- Outbound Platform with Four dialing modes
- Integration with Workforce Management Scheduling Platform
- Blended Call/Chat Platform with true ACD routing
- IVR Enterprise Platform
- CRM Integration
- Payroll Integration Solutions
Solutions For Your Organization
The Newbridge team continues to distinguish itself by delivering strategic and customer focused solutions. Our team of professionals have more than 20 years of experience in managing call centers around the world. After a history of intense call center consultation the Newbridge team discovered an opportunity to create a new advanced Virtual Call Center Platform Technology.
- Enterprise Level Inbound Call Center Platform
- Enterprise Level Outbound Call Center Platform
- Enterprise Level IVR Platform Call Center
- Integrations: CRM and Payroll Systems
- Office Phone System Platform