NEWBRIDGE’S REMOTE AGENT PROGRAM

Your organization will experience reduced facility costs, utilization of best-in-class technology, multiple workforce locations, lower employee attrition rates, metrics opportunities, and workforce location support challenges.

As a result not only will the contact center organization benefit, but your contact center team will as well! The contact center workforce can experience commute cost savings, housing option opportunities, utilization of best-in-class technology, security of the home / work environment, performance-based metrics accountability, and technology support questions.