Infrastructure Design Services

Newbridge provides Infrastructure Design solutions for every organization!
The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.


Newbridge provides support and solutions for their work space design.  Items such as desk size and height, wall color, and chair shape can impact agent performance, productivity, and experience.

Data Connections

We understand the contact center environment and provide organizations consultation on best practices for an organization’s data connection and connected systems based on their performance objectives.

Agent Equipment

Designing a existing center, Newbridge understands what tools agents need to provide best-in-class customer service and support to customers while reaching their productivity and efficiency goals.

Cable / Switching

From data to voice cabling, structured network cabling & switching are important functions to consider when designing or upgrading your contact center network architecture.