Newbridge supports the data security initiatives required by each client and technology vendor by only utilizing each client and vendors technology platform(s) for data and security protocols.
No data is retained by Newbridge since our corporate policy is to have no data center servers or data on outside servers. All development is within the client or vendor platform(s). We work within and utilize our clients environment and security protocols.
We retain security related records as needed, but we work within and utilize our client environment and security protocols.
To learn more about specific security related questions, please refer to the platform providers security policy.
Newbridge delivers a Customer Science (CSci™) solution that includes our CCaaS cloud contact center platform and UCaaS. Our platform solution includes AI, Omnichannel, IVR, Social Media, WFM, and Office Phones.
As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions.
