EDUCATION and WORKFORCE
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The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.
Newbridge supports Public Partners to provide training programs for individuals experiencing a career transition or looking to build a career within the contact center/customer service industry.
Through our Private Education Partners, Newbridge provides customized training programs to develop agents for specific industries such as Healthcare, Insurance, Financial and IT Support.
Training programs for the first-time job seeker, young adults, and individuals with disabilities are highlighted contact center training programs through Newbridge and our Non-Profit Education Partners.
Does your contact center have a specific training need? Newbridge works with individual and corporate Consultative Training Partners to provide customized training for your organization’s success!