Infrastructure Design
Newbridge provides Infrastructure Design solutions for every organization!
The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.
Data Connections
We understand the contact center environment and provide organizations consultation on best practices for an organization’s data connection and connected systems based on their performance objectives.
Agent Equipment
Designing a existing center, Newbridge understands what tools agents need to provide best-in-class customer service and support to customers while reaching their productivity and efficiency goals.
Workspaces
Newbridge provides support and solutions for their work space design. Items such as desk size and height, wall color, and chair shape can impact agent performance, productivity, and experience.
