Infrastructure Design Services

Newbridge provides Infrastructure Design solutions for every organization!
The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.
Geometric shapes forming an abstract design.
Stylized orange T letter on a black background.

Workspaces

Newbridge provides support and solutions for their work space design.  Items such as desk size and height, wall color, and chair shape can impact agent performance, productivity, and experience.
A purple logo with the text 'KISS' in bold, modern font.

Data Connections

We understand the contact center environment and provide organizations consultation on best practices for an organization’s data connection and connected systems based on their performance objectives.
Minimalist blue and black geometric shape resembling a castle wall.

Agent Equipment

Designing a existing center, Newbridge understands what tools agents need to provide best-in-class customer service and support to customers while reaching their productivity and efficiency goals.
Minimalist abstract shape with dark blue stepped design on black background.

Cable / Switching

From data to voice cabling, structured network cabling & switching are important functions to consider when designing or upgrading your contact center network architecture.