Education and Workforce Solutions

Newbridge provides education and workforce solutions for every organization!
The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.
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Public Partners

Newbridge supports Public Partners to provide training programs for individuals experiencing a career transition or looking to build a career within the contact center/customer service industry.

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Private Partners

Through our Private Education Partners, Newbridge provides customized training programs to develop agents for specific industries such as Healthcare, Insurance, Financial and IT Support.

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Nonprofit Partners

Training programs for the first-time job seeker, young adults, and individuals with disabilities are highlighted contact center training programs through Newbridge and our Non-Profit Education Partners.

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Consultive Training

Does your contact center have a specific training need? Newbridge works with individual and corporate Consultative Training Partners to provide customized training for your organization’s success!