NEWBRIDGE BUSINESS SOLUTIONS

Workforce, Processes and Technology Solutions that Exceed Expectations 

Contact Center Organizations

Site Infrastructure Design

Business Process Services

Education and Workforce

Professional Managed Services

PROCESSES HELP PEOPLE

Quality Solutions That Exceed Expectations

Organizations trust Newbridge to provide the necessary resources and partners to successfully guide them in their site selection requirements. The determination of appropriate location, proper facility type, local amenities as well as the necessary technology and workforce solutions ensures organizational success.

Processes Create a Standard of Expectations

Contact Center Certifications

In partnership with the North American Customer Service Management Association (NACSMA.org), Newbridge adheres to industry standards that ensure best-in-class service and performance expectations within the contact center industry. Newbridge provides support to our clients through a consultative approach to their site strategy from carrier selection, infrastructure design, agent work space and equipment to disaster recovery and technology