Newbridge Provides Enterprise Solutions For Your Organization!
The Newbridge team continues to distinguish itself by delivering strategic and customer-focused solutions, which include Omnichannel selections, Interactive Voice Response (IVR), Social Media, Workforce Management (WFM), and Office Phone Products.
A technology company with over 20 years in the contact center industry, Newbridge Business Solutions understands that there are ever-changing demands when it comes to MSP, Infrastructure, and communication requirements, and we rely on our trusted partners to ensure seamless integration and implementation of their solutions.
Professional Managed Services
Newbridge has worked successfully over the last ten years, supporting both public and private education systems to achieve the goal of contact center excellence. Through these partnerships, we develop better entry-level candidates to support the staffing side of your company.
Business Process Services
Newbridge offers clients a comprehensive Cloud Call Center Platform Solution, which enables the seamless integration of Business Product Services such as Cybersecurity, EHR, Cloud Storage, CRM, and Payroll Systems. Newbridge is dedicated to combining relevant technologies that support our clients’ quality and performance objectives.
Neighbors at Work
Your organization will experience reduced facility costs, utilization of best-in-class technology, multiple workforce locations, lower employee attrition rates, metrics opportunities, and workforce location support challenges. Not only will the contact center organization benefit, but your contact center team will as well!