Newbridge in collaboration with our partners in both private and public academia work to elevate industry professionals to support their employer with best-in-class training and development programs prior to employment. We place pre-trained and pre-vetted agents that are equipped with best-in-class skills, within their organizations. These trained agents are ready to integrate quickly and have a clear career path within a NACSMA certified contact center organization.
Organizational success requires hiring talented individuals with the right skills, experience, and attitude who are committed to the contact center’s values and mission. At Newbridge, we develop the right people with the proper curriculum unlocking their full potential and commitment.
Our workforce solutions program enables success for each candidate by providing a comprehensive contact center training program, transportation solution and 90 day mentorship support for each candidate.